Shipping & Returns


30 Day Guarantee | via Online Store

Easy Returns & Exchanges (from website only)

30 day money back guarantee (US ONLY) (Excluding Shipping) on products returned in original condition, otherwise a restocking fee of %15 will Apply. 

If unit is is defective you may return for an exchange within 90 days.

Email us for more information

Kickstarter Return/Exchange policy

We have a 30 day exchange policy in case of defects or shipping damage. it is not our policy to offer refunds or returns on items received as Kickstarter rewards.

The support we get from our Kickstarter backers is what enables us to run and grow our business, gather customer feedback, design new products. Rewards are the items that you receive after making a pledge (a donation). They are not traditional purchases.

We appreciate your understanding of our policy and the support you have given us. If your reward truly offers no value to you, here are a few things that you could do in the spirit of crowdfunding… 

1. Sell your reward to somebody. Our products might not work for you, but there are many folks out there who might find them very valuable. We’d love for you to share our gear with a friend of yours who is into photography.
2. Give your reward to a friend. Many Kickstarter rewards were purchased below the retail value – if you want to recuperate that value and possibly even more, throw your reward up on eBay.
3. Create a Giveaway with our product. There are plenty of users out there who would love to join and follow you for a chance to win such a great product.

Thank you again for your support and understanding, and please don’t hesitate to contact us if you have any questions.

Email us for more information

International Taxes & Tariffs

Orders shipped to a destination outside of the United States may be subject to import taxes or duties. As the importer and recipient you must comply with all applicable laws and regulations.

Import taxes and duties are collected by the international carrier upon delivery.